Frequently Asked Questions
 

Here you’ll find answers to the most common questions about our service. If you still need help, feel free to contact us. We’re always here for you.
 

What is YTMP4?

YTMP4 is a free online tool that lets you convert YouTube videos to MP4 format. You can download videos easily and watch them offline anytime, anywhere.
 

How do I use YTMP4?

It’s very simple. Just copy the link of the YouTube video → paste it into the box on our homepage → choose your format → click Convert → then download the file once it's ready.
 

How do I convert a YouTube video to MP4?

Follow these quick steps:

1. Copy the URL of the YouTube video you want.
2. Paste it into the box on our homepage.
3. Click the Convert button.
4. When the conversion is complete, click Download to save the MP4 file.
    

Is YTMP4 free to use?

Yes, YTMP4 is completely free. You can convert and download unlimited YouTube videos without paying anything.
 

What video quality can I expect?

The quality of your MP4 file depends on the quality of the original YouTube video. We always try to provide the best possible quality for every download.
 

Can I use YTMP4 on my mobile device?

Yes, you can use YTMP4 on any smartphone or tablet. You just need an internet connection to convert and download videos.
 

Do I need to install any software to use YTMP4?

No installation is required. YTMP4 works entirely online. Just visit our website and start converting your videos right away.
 

Technical Questions:
 

Why is my video taking a long time to convert?

The conversion speed depends on your video’s length, quality, and your internet connection. Longer or higher-quality videos may take more time. If it’s slower than usual, refresh the page or check your internet connection and try again.
 

The video conversion failed. What should I do?

If your video didn’t convert, try these steps:

• Make sure the YouTube link or URL is correct.
• Check if the video is private, blocked, or age-restricted because these videos cannot be converted.
• Our servers might be busy due to high traffic. Wait a few minutes and try again.
   

Troubleshooting:
 

The video is not converting. What should I do?

If your video isn’t converting, try these steps:

• Make sure the YouTube link is correct and fully copied.
• Check that your internet connection is stable.
• Clear your browser cache and try again.
• If it still doesn’t work, try a different browser or switch to another device.
   

The download button isn’t working. How can I fix this?

If you can’t download the MP4 file after conversion, try the following:

• Turn off any ad blockers or pop-up blockers.
• Make sure your browser allows downloads.
• Clear your browser’s cache and cookies.
• If the problem continues, try another browser or contact us for help.
   

The video quality is poor. How can I improve it?

Video quality depends on the original YouTube upload. If the source video is low quality, your downloaded file will also be low quality .To get better results, always use a YouTube video that has good resolution (720p, 1080p, 1440p, 4K).
 

I received an error message. What does it mean?

An error message may appear because:

• The video link is incorrect, or the video is unavailable.
• The YouTube video is restricted or blocked.
• There is a temporary server issue.
• Your internet connection is unstable.

Try refreshing the page and converting the video again. If the issue continues, send us the error message and we’ll help you.
 

Can I convert private or age-restricted videos?

No, private or age-restricted videos cannot be converted. Make sure the video is public and viewable to everyone.
 

I have another issue not listed here. How can I get help?

If your problem is not mentioned here, simply contact our support team through the Contact Us page. We’re always here to help you.