Welcome to the YTMP4 FAQ page
 

Here, we have answered some of the most common questions people ask about our YTMP4 service. If you still have a question, feel free to contact us. We are always here to help.
 

What is YTMP4?

YTMP4 is a free online tool that allows users to convert YouTube videos into the MP4 format. You can easily download YouTube videos and watch them later without the internet, anytime and anywhere.
 

How do I use YTMP4?

Just copy the URL of the YouTube video you want to download, paste it into the box on our homepage, choose the format of the video , and click the “Convert” Button. When it’s done, you can download the video to your device.
 

How do I convert a YouTube video to MP4?

It’s very easy to do:

1. Copy the URL of the YouTube video you want.
2. Paste the URL into the box on our homepage.
3. Click the "Convert" button.
4. When it’s ready, click the "Download" button to save the MP4 video to your device.
    

Is YTMP4 free to use?

Yes, YTMP4 is completely free. You can convert and download as many videos as you want without paying any charges.  
 

What video quality can I expect from the converted MP4 files?

The video quality depends on the quality of the original YouTube video. We always try to give you the best quality possible for every download.
 

Can I use YTMP4 on my mobile device?

Yes, you can use YTMP4 on any mobile device, such as smartphones and tablets; you just need an internet connection to convert and download the YouTube videos.
 

Do I need to install any software to use YTMP4?

No, you don’t need to download or install anything. YTMP4 works online. Just open our website and start converting your videos.
 

Technical Questions:
 

Why is my video taking a long time to convert?

The conversion time of your video depends on the length and quality of your video, and how fast your internet is. If it’s taking longer than expected, you can try refreshing the page or checking your internet connection.
 

The video conversion failed. What should I do?

 If your video didn’t convert, here are some things to check:

• Make sure the video link or URL is correct and try again.
• The video might be private or restricted, so it can’t be converted.
• Our servers might be experiencing high traffic. Please wait a few minutes and try one more time.
   

Troubleshooting:
 

The video is not converting. What should I do?

 If the video is not converting, you can try these steps:

• Make sure the video URL or link is correct and properly copied.
• Check if your internet is working well.
• Clear your browser’s cache and try again.
• If it still doesn’t work, try using a different browser or device.
   

The download button isn’t working. How can I fix this?

 If you can’t download the video you have converted to an MP4 file, try these things:

• Turn off any ad blockers or pop-up blockers in your browser.
• Make sure your browser allows downloads.
• Clear your browser’s cache and cookies.
• If it still doesn’t work, try a different browser or contact us for help.
   

The video quality is poor. How can I improve it?

The video quality depends on the original YouTube video. If the video you’re converting is low quality, the downloaded file will be low quality too. To get better results, use a high-quality source video.

I received an error message. What does it mean?

If you encounter an error message, it might be due to various reasons such as:

• The video URL is incorrect or the video is not available.
• There may be temporary server issues.
• Your internet connection may be unstable.

Try reloading the page and attempting the conversion again. If the error persists, please contact our support team with the error message details for assistance.
 

I received an error message. What does it mean?

 If you see an error message, it could be because:

• The video URL is incorrect, or the video isn’t available.
• There may be a temporary server problem.
• Your internet connection might not be stable.

Try refreshing the page and converting the video again. If it still doesn’t work, send us the error message and we’ll help you.
 

Can I convert private or age-restricted videos?

No, YTMP4 can’t convert private or age-restricted videos. Make sure the video you want to convert is public and available for everyone to see.
 

I have another issue not listed here. How can I get help?

If you have a problem that’s not in this FAQ, just contact our support team using the form on our website. We’re here to help.